Below FAQ are some common concerns of our clients before order.
If you have other questions, please just send it to narangornaments@gmail.com.
Clarity Corner
Q: What makes Narang jewelry unique?
We craft each piece with precision using certified materials, blending traditional craftsmanship with modern designs suitable for both Indian and international markets.
Q: How do I place an order?
Simply browse our website, add your favorite jewelry to the cart, and checkout using our secure payment gateway.
Q: Can I send gifts to my loved ones?
Yes! You can select the gift option at checkout and add a personalized message for your loved ones.
Q: What payment methods do you accept?
We accept debit cards, credit cards, net banking, UPI, wallets, and EMI options (where available).
Q: Is my payment information secure?
Absolutely. We use trusted and encrypted payment gateways to ensure your personal and payment information is protected.
Q: How do I track my order?
After dispatch, you will receive a tracking link via email and SMS to track your shipment in real-time.
Q: Can I customize a piece of jewelry?
Yes! We specialize in custom/bespoke jewelry. Contact our design team to create a piece exclusively for you.
Q: What is the Flexi Gold Savings Plan?
It’s a savings scheme where you save monthly for 10 months, and we contribute the 11th month's amount. You can then redeem your total savings for jewelry purchases.
Q: What is your return policy?
We accept returns only for manufacturing defects or damages reported within 48 hours of delivery. Please refer to our Return & Exchange Policy for full details.
Q: Do you offer international shipping?
Yes, we ship internationally. Shipping charges and timelines vary based on destination and will be calculated at checkout.